Guest Services and Marketing Coordinator

ZenAway Whistler is seeking a hard-working and ambitious Whistler local with a professional attitude to oversee the sales and marketing arm of our business!

The role of this person is to manage guest communications before, during and after their stay, as well as manage marketing efforts to future guests and potential homeowner clients. This is a part-time role with growth opportunities as the company grows its inventory of properties.

You are a great fit for this role and ZenAway if you:

• Have strong local knowledge and a passion for sharing this with visitors to Whistler
• Have excellent written and oral English communication
• Can think creatively and enjoy problem-solving in a customer-facing setting
• Are capable of managing several social media channels
• Feel comfortable learning and using software systems and technology
• Can manage yourself and your time well
• Take pride in your work

Your main tasks will be:

• Responding to guest inquiries via phone, email or text
• Communicating with guests in a polite and professional manner
• Designing and writing monthly marketing emails
• Managing various social media channels
• Writing and updating property listings

Requirements:

• Customer service and marketing background
• Professional and excellent English communication
• Personal computer, smartphone, and a quiet workspace
• Experience copy writing (bonus)
• Experience with WordPress, paid ad campaigns, and Mailchimp (bonus)

More Details

• $19-23/hour with performance reviews + bonus plan
• Job Type: Part-time, 20 hours per week
• Start date: Immediately

Please email a cover letter along with your resume to info@zenawaywhistler.com

We look forward to speaking with you!